Privacy Policy

Last updated: 10 November 2026.

At K9Assistance (“we”, “us” or “our”), we respect your privacy and are committed to protecting the personal data of everyone who visits our website. This Privacy Policy explains what information we collect when you use https://k9assistance.co.uk, how we use it, who we share it with, and the rights you have over your data under UK data protection law.

Who we are

K9Assistance is a UK pet care blog publishing expert dog and cat health, nutrition, training and care guides for pet owners in the United Kingdom. Our website address is https://k9assistance.co.uk.

What data we collect

We collect only the personal data we need to run the website and respond to our readers:

Comments: When you leave a comment, we collect the data shown in the comments form, along with your IP address and browser user agent string to help detect spam. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
Contact messages: When you email us or use a contact form, we collect your name, email address and the contents of your message so we can reply to you.
Cookies and usage data: Our website and analytics tools collect information about how you use the site, such as the pages you visit, your approximate location, device and browser type, and the time and duration of your visit. This information is aggregated and does not identify you personally.
Account data: If you register an account on this website, we store the personal information you provide in your user profile.

Cookies and advertising

We use cookies to make this website work well and to understand how readers use it. Cookies are small files stored on your device that remember your preferences, for example by keeping you signed in or remembering your comment details so you do not have to re-enter them.

This website shows advertising through Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the internet. You can opt out of personalized advertising at any time by visiting Google Ads Settings (https://adssettings.google.com) or http://www.aboutads.info/choices. You can also refuse or delete cookies through your browser settings, although some parts of the website may not work as well if you do.

Embedded content from other websites

Articles on this site may include embedded content, such as videos, images or articles from other websites. Embedded content from other websites behaves in the exact same way as if you had visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction if you have an account and are logged in to that website.

Who we share your data with

We do not sell your personal data. We share it only where necessary to run this website, with:

Our hosting provider, which stores the website and its data securely;
Analytics and advertising partners, such as Google, who process usage and advertising data as described above;
Our spam detection service, which checks visitor comments for spam.

If you request a password reset, your IP address will be included in the reset email. We will also disclose personal data if required to do so by law or to protect our rights and the safety of our readers.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. Contact messages are kept only for as long as we need them to deal with your enquiry. For users that register on our website, we store the personal information they provide in their user profile and they can see, edit or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your rights under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

Request access to the personal data we hold about you;
Ask us to correct inaccurate or incomplete data;
Ask us to erase your personal data in certain circumstances;
Restrict or object to how we process your data;
Request a copy of your data in a portable format;
Withdraw your consent at any time, where processing is based on consent.

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you, except for data we are obliged to keep for administrative, legal or security purposes.

If you believe we have not handled your personal data properly, you also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s data protection regulator, at https://ico.org.uk.

Contact us

If you have any questions about this Privacy Policy or about your personal data, please email us at ellenstevensone@gmail.com or britadavin@gmail.com. You can also reach us through our Contact page at https://k9assistance.co.uk/contact-us/.